FAQ
Shipping + Returns
Where do you ship to?
Australia, New Zealand, United States, Canada and European Union countries
How much is shipping?
Simply place items in your cart and during checkout, you'll be able to see how much shipping is before paying
How long will my order take to arrive?
- Processing time: 3-5 days
Australia
- Standard: 2-5 business days
- Express: 1 business day
International
- Standard: 5-9 business days
- Express: 3-5 business days
Can I recycle the packaging of my order?
Absolutely! Our cardboard mailers and tissue paper can all be recycled
What is your returns policy?
Please choose carefully as I don't offer refunds due to change of mind
If there is an issue with your order once having received it, contact me with the following details below and we can sort something out!
- order number and name
- reason for return
Earrings
Is your jewellery handmade?
Yes! Our acrylic earrings are laser cut by a small business in Brisbane, Australia and they are then painted, peeled and hand assembled by me.
What metals are your jewellery made of?
Stainless steel gold or silver
Do you offer clip ons?
Yes! Just leave a note when checking out and we'll attach a screw back clip on to your earrings
Do you accept wholesale orders?
Yes! We are always open to making new connections. Feel free to contact us and we would be more than happy to provide you with further information including how to order, discount, minimum requirement and shipping estimates
Do you offer custom orders?
Unfortunately not at this point!
How to take care of my acrylic earrings?
Please store your accessories in a clean, dry environment. Acrylic can be cleaned with a microfiber cloth. Also avoid contact with perfumes, lotions, water and excessive sunlight and you’ll have a gorgeous set of earrings for years to come.