FAQ

Shipping + Returns

Where do you ship to?

Australia, New Zealand, United States, Canada and European Union countries

How much is shipping?

Simply place items in your cart and during checkout, you'll be able to see how much shipping is before paying

How long will my order take to arrive?

  • Processing time: 3-5 days 

Australia

  • Standard: 2-5 business days
  • Express: 1 business day

International

  • Standard: 5-9 business days
  • Express: 3-5 business days

Can I recycle the packaging of my order?

Absolutely! Our cardboard mailers and tissue paper can all be recycled

What is your returns policy?

Please choose carefully as I don't offer refunds due to change of mind

If there is an issue with your order once having received it, contact me with the following details below and we can sort something out!

  • order number and name
  • reason for return

Earrings

Is your jewellery handmade?

Yes! Our acrylic earrings are laser cut by a small business in Brisbane, Australia and they are then painted, peeled and hand assembled by me.

What metals are your jewellery made of?

Stainless steel gold or silver

Do you offer clip ons?

Yes! Just leave a note when checking out and we'll attach a screw back clip on to your earrings

Do you accept wholesale orders?

Yes! We are always open to making new connections. Feel free to contact us and we would be more than happy to provide you with further information including how to order, discount, minimum requirement and shipping estimates

Do you offer custom orders?

Unfortunately not at this point!

How to take care of my acrylic earrings?

Please store your accessories in a clean, dry environment. Acrylic can be cleaned with a microfiber cloth. Also avoid contact with perfumes, lotions, water and excessive sunlight and you’ll have a gorgeous set of earrings for years to come.